Lone Star Card Not Working? Texas HHSC Update Could Save You Money – May 2026

If you are waiting for your Lone Star Card deposit in Texas today, here is the official status. The Texas Health and Human Services Commission (HHSC) oversees the Supplemental Nutrition Assistance Program (SNAP), and understanding the rules surrounding overpayments can be crucial for Texas families relying on these benefits.

Understanding SNAP Overpayments in Texas

SNAP overpayments may occur due to errors made by the state or the recipient. Even if the Texas HHSC admits to making a mistake, federal law mandates that overpayments must be repaid. This means that if you receive an overpayment notice, your benefits could be affected, and even your Social Security payments may be garnished.

Why Can SNAP Take Your Social Security Payments?

The USDA Food and Nutrition Service requires states to recover all SNAP overpayments. This includes situations of agency errors, household errors, or fraud. If you’re still receiving SNAP benefits, the HHSC may deduct future payments to recover the debt. If you’ve stopped receiving benefits, the state can turn to the Treasury Offset Program (TOP), which could garnish your Social Security benefits, federal tax refunds, and other federal payments.

What Happens After an Overpayment is Identified?

1. State Identifies Overpayment: The HHSC reviews your case and determines that you received too many benefits.
2. You Receive a Notice: A letter detailing the amount owed, reasons for the overpayment, and your appeal rights will be sent to you. This notice can be critical, so don’t overlook it!
3. Debt Sent to TOP: If you fail to repay or dispute the amount, the debt could be referred to the TOP, which helps collect from various federal payments.
4. Garnishment: TOP can take a portion of your Social Security benefits, usually up to 15%, before you even see the money.

What Should You Do If You Receive a Notice?

Verify the Notice

Start by confirming the legitimacy of the notice. Use a trusted phone number to contact your Texas SNAP office.

Check Deadlines

Typically, you have 60 to 90 days to request a fair hearing. If you appeal within about 10 days, your SNAP benefits may continue while the case is being reviewed.

Request a Fair Hearing

if you believe you were not at fault for the overpayment, formally challenge the decision. Include necessary details such as your name, address, and explanation of why you disagree.

Hardship Relief

If repaying the debt would impact your basic needs, inquire about hardship relief. This could potentially reduce or waive part of the amount owed. Legal aid organizations in Texas can assist with these requests.

Next Steps for Texas Families

• Set Up a Payment Plan: If you’re no longer receiving SNAP and owe a debt, negotiate a payment plan with the HHSC. Even small payments can prevent further complications.
• Seek a Debt Compromise: In certain situations, the state may reduce the amount owed, particularly if the overpayment was due to agency error.
• Maintain Current Contact Information: Always keep your SNAP office updated with your mailing address. Missing important notices can have dire consequences.

FAQs

What happens if I ignore the overpayment notice?
Ignoring the notice can lead to garnishment of your Social Security benefits or a referral to the TOP.

Can I qualify for hardship relief?
Yes, if repaying the debt affects your ability to meet basic needs, you may qualify for hardship relief.

In summary, if you’re a Texas family receiving SNAP benefits, stay proactive. Understanding your rights and responsibilities regarding overpayments can protect your financial wellbeing and ensure your benefits remain intact.